We want you to be a satisfied customer. If there is a problem let us know. If you need a return, we will gladly help you out. Please complete the RMA Form and send to either fax or as an email attachment. Return request must be submitted within 15 days upon receipt. If the return is based upon the buyer's change of mind, or buyer error (for example, ordered wrong fitment for a particular vehicle), we will accept a return when:
- the item is unused and the product is still in its original packing/box. The buyer is responsible for shipping the product back to Farm And Sand Toys. A refund will be given upon receipt of the product less any shipping charges incurred by Farm And Sand Toys.
- If the buyer is requesting an exchange due to his or her error, we will request that the shipping costs (to ship the 'new' item) to be paid. The price will be based on the least expensive shipping method. In the event that we made a mistake or the product is damaged we will provide a paid for ship tag. Refunds will be given when the product is received back to Farm And Sand Toys.
If you are unsure if a particular part is going to work on your bike, need some assistance making a selection, or you need some technical help, we are here to help. Please contact us or call us at (785) 364-5325. (9AM to 6PM Central Time).